Last modified on December 8, 2023
Personal Information We Collect
Information you provide to us, such as:
- Registration, contact and account data. This information is provided to us when you register with our website(s), e.g., to join our mailing list, to attend an event or obtain training or get access to a whitepaper, or submit a job application and includes information such as your first and last name, email address, job function, company name, company size and other information relating your interest in our company or our Services (e.g., type of use case, type of training, etc.).
- Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.
- Marketing data, such as your preferences for receiving our marketing communications, and details about your engagement with them.
Third party sources. We may also obtain personal information about you from other sources, such as:
- Marketing and/or Business Partners, such as contact information from business partners with whom we host events or other data providers and search results and links from third-party advertisers.
Automatic data collection. We may automatically log information about you when you visit the Sites and/or when you use our Services.
When you visit our Sites, we may automatically collect device data such as the type of computer or mobile device that you are using or your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 5G), and general location information such as city, state or geographic area.
When you visit our Sites, we may also automatically collect online activity data such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to our Site, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.
How We Use Personal Information
We use your personal information for the following purposes or as otherwise described at the time of collection:
- Site Operation and Services delivery. We use your personal information to
- Provide, operate, audit and improve our Sites, our Service and our business;
- Communicate with you about our Sites and our Service, including by sending invoices, announcements, updates, security alerts, and support and administrative messages;
- Provide customer service and support, and respond to your requests, questions and feedback;
- To fulfill your request to be added to our mailing list;
- To fulfill your request to submit an application for employment;
- Detect bugs, report errors and perform activities to maintain the quality or safety of our Sites and Services; and
- In any other way we may describe when you provide the information.
Research and Development. To research, develop, create and implement new features and capabilities for our Sites and our Services.
Marketing and Advertising/Customer Experience. We may use personal information for marketing and advertising purposes and to improve your customer experience, including to:
- Better understand you and your preferences so that we may personalize your experience when using our Sites and/or Services;
- Link or combine it with other personal information we get from third parties, to further develop our understanding of you and your preferences and/or to prevent fraud
- Send you marketing communications about our Sites and our Service; and
- Evaluating the effectiveness of our marketing campaigns.
Compliance and protection. We may use personal information to:
- Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
- Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
- Audit our internal processes for compliance with legal and contractual requirements and internal policies;
- Enforce the terms and conditions that govern our Site(s) and Service;
- Enhance security and to monitor and verify identity or service access; and
- Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, malicious, unethical or illegal activity, including cyberattacks and identity theft.
How We Share Personal Information
We may share your personal information with:
- Service providers. Companies and individuals that provide services on our behalf or help us operate our Sites, our Services or our business (such as hosting, information technology, customer support, email delivery, and website analytics services).
- Business partners. Distributors, resellers, referral partners and similar third parties that are involved in the marketing, sales or delivery of our services. From time to time, we may engage in joint sales or promotional activity with select business partners. If you purchase or specifically express an interest in a jointly offered product, promotion or service, we may share your personal information with the relevant partner. With your consent, these business partners may also send you marketing communications about their own products and services.
- Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
- Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
- Other business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Company or our affiliates (including, in connection with a bankruptcy or similar proceedings).
- Fourth Power Affiliates. If your personal information is shared with our affiliates, the processing of the personal information will remain subject to this privacy statement.
As you instruct us. We may also share your personal information where you instruct us to do so or where you have provided consent (for example, when you agree to share your information with third parties for their own marketing purposes, subject to their data protection policies).
- Opt out of marketing communications. You may opt out of marketing-related communications by following instructions contained in the marketing communications we send you. If you opt out, we may still send you emails that are not marketing related, such as emails about your accounts or our ongoing business relations.
Processing Personal Information in the US
We have personnel and use service providers located in the United States. To provide our Service and operate our Sites, it is necessary for us to process personal information in the United States.
Other Sites and Service
We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.
The Service are not intended for use by children under 16 years of age. If we learn that we have collected personal information through our Service from a child under 16 without the consent of the child’s parent or guardian as required by law, we will delete it.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents’ privacy rights, see Notice to California Residents. European Residents should review the Notice to European Residents.
Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:
- Confirm whether we process their personal information
- Access and delete certain personal information.
- Data portability.
- Opt-out of personal data processing for targeted advertising and sales.
Colorado, Connecticut, and Virginia also provide their state residents with rights to:
- Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
- Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights please email [email protected].
Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: [email protected]. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
How to Contact Us
You can reach us by email at [email protected]
Notice to European Residents
|GDPR Legal Basis
|Site Operation and Services delivery
|Processing is necessary to perform the contract governing our provision of our services or to take steps that you request prior to signing up for the Services. If we have not entered into a contract with you, we process your personal information based on our legitimate interest in providing the information and/or services you access and request.
|Research and development
Marketing and advertising/Customer Experience
Compliance and protection
|These activities constitute our legitimate interests. We do not use your personal information for these activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
|Comply with law
|Processing is necessary to comply with our legal obligations
Your rights. Data protection laws give you certain rights regarding your personal information. If you are located in Europe, you may ask us to take the following actions in relation to your personal information that we hold:
- Access. Provide you with information about our processing of your personal information and give you access to your personal information.
- Correct. Update or correct inaccuracies in your personal information.
- Delete. Delete your personal information.
- Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
- Restrict. Restrict the processing of your personal information.
- Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
You may submit these requests by email to [email protected].
We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.
Data retention. We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Notice to California Residents
We are providing this supplemental privacy notice to California residents, pursuant to the California Consumer Privacy Act of 2018 (“CCPA”).
The CCPA grants California residents the following rights:
- Access. You can request a copy of the personal information that we maintain about you.
- Deletion. You can ask to delete the personal information that we maintain about you.
- Opt-out of the sale of your personal information. We do not “sell” personal information, as we understand sale to be defined by the CCPA and its implementing regulations.. You can limit the use of tracking technologies, such as cookies, by following instructions in the Online tracking opt-out section above.
Please note that the CCPA limits these rights by, for example, prohibiting businesses from providing certain sensitive information in response to an access request and limiting the circumstances in which they must comply with a deletion request.
You are entitled to exercise the rights described above free from discrimination.
Here is how you can submit requests:
- To request access to or deletion of personal information collected via our Services, please email us at [email protected].
- To learn how to limit tracking, please see the Online tracking opt-out section above.
- To verify your identity prior to responding to your requests, we may ask you to confirm information that we have on file about you or your interactions with us. Where we ask for additional personal information to verify your identity, we will only use it to verify your identity or your authority to make the request on behalf of another consumer.
- Authorized agents. California residents can empower an “authorized agent” to submit requests on their behalf.
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected].